Growing Customer Relationships That Matter

mm

About admin

Hello everyone!

Is Technology Killing Relationships?

It has become appallingly obvious that our technology has exceeded our humanity – Albert Einstein

Is it just me, or are we starting to hide behind technology rather than put in the hard work required to build relationships?

We’ve all noticed that more and more we use technology for tasks we used to handle in person! But […]

Tips for Building Long-Term Client Relationships

I recently came across this small Tips list for Building Long-Term Relationships in Forbes. There is no author name, but I have provided the link at the bottom of this. It’s worth a read…

A business is only as good as the clients it serves, and no business gets far after losing the clients it has. The key […]

Why Aren’t You Delegating?

 No person will make a great business who wants to do it all himself or get all the credit.   Andrew Carnegie

How many times have you thought, “why don’t they let me get on with it instead of stepping in and taking over?”. Probably more times that you think you have. Delegation comes easy to some […]

Dealing with Meeting Notes

Following on my last article about Why Meeting Notes Makes Sense I came across this article by David Allen. The founder of GTD (Getting Things Done) I love his approach to increasing efficiency and productivity in my life and have attended one of his workshops. He has written several books (which I have read) and has a […]

Why Meeting Notes Make Sense!

“It provides a historical record that can be used at future meetings for verification of decisions, and as a reminder of past events and actions.”

Why is it such a big deal to take notes of a meeting? “It isn’t,” I hear you say! “I always make my notes in a meeting.”  But do you share […]

Here’s How To Build A Win-Win Networking Relationship

I don’t come across enough articles on building relationships and then in a few weeks have come across two, both published in Forbes. I published one  earlier and here’s the second one in it’s entirety by Sharon Michaels.Here is a business-building rule of thumb: Don’t waste your time networking if you are not prepared to develop […]

Why should we Bother to Analyze our INTERNAL Relationships?

or…Mapping Internal Relationships

“Good relationships don’t just happen; they take time, patience and two people who truly want to work to be together.”

My sister is a calculating critic and good observer. There are, of course, some character flaws; but in spite of the fact that she married a Kiwi and lives almost at the ultimate end […]

STOP-Don’t Compose that e-mail…. Pick up the Phone!

e-mail: “It’s not a replacement for the phone, it’s not a means to get in touch with someone immediately. Yet the expectation is that it is – or should be.” – Mike Vardy

For several years now I have been concerned about how we are getting further and further away from personal contact. When what you do centers […]