It has become appallingly obvious that our technology has exceeded our humanity - Albert EinsteinIs it just me, or are we starting to hide behind technology rather than put in the hard work required to build relationships?We've all noticed that more and more we use technology for tasks we used to handle in person! But [...]
I recently came across this small Tips list for Building Long-Term Relationships in Forbes. There is no author name, but I have provided the link at the bottom of this. It's worth a read...A business is only as good as the clients it serves, and no business gets far after losing the clients it has. The key [...]
No person will make a great business who wants to do it all himself or get all the credit. Andrew CarnegieHow many times have you thought, "why don't they let me get on with it instead of stepping in and taking over?". Probably more times that you think you have. Delegation comes easy to some [...]
Following on my last article about Why Meeting Notes Makes Sense I came across this article by David Allen. The founder of GTD (Getting Things Done) I love his approach to increasing efficiency and productivity in my life and have attended one of his workshops. He has written several books (which I have read) and has a [...]
"It provides a historical record that can be used at future meetings for verification of decisions, and as a reminder of past events and actions."Why is it such a big deal to take notes of a meeting? "It isn't," I hear you say! "I always make my notes in a meeting." But do you share [...]
I don't come across enough articles on building relationships and then in a few weeks have come across two, both published in Forbes. I published one earlier and here's the second one in it's entirety by Sharon Michaels.Here is a business-building rule of thumb: Don’t waste your time networking if you are not prepared to develop [...]
Whilst researching for a Workshop I am doing soon, I came across this great article by Jeff Haden on Inc. I thought about just ripping it off and plagiarizing it (just kidding!) so I have reproduced it here, for all to see... The most extraordinary professional relationships are built by ordinary actions like these. Professional success is [...]
or...Mapping Internal Relationships"Good relationships don’t just happen; they take time, patience and two people who truly want to work to be together."My sister is a calculating critic and good observer. There are, of course, some character flaws; but in spite of the fact that she married a Kiwi and lives almost at the ultimate end [...]
"Before you satisfy 'the client' understand and satisfy the person." - Harry BeckwithWe all think we probably know our client's business. After all, we have been talking to them for quite a while and they are a well-known name! So what else do I need to know?If we really want to understand the Customer, their [...]
e-mail: “It’s not a replacement for the phone, it’s not a means to get in touch with someone immediately. Yet the expectation is that it is – or should be.” – Mike VardyFor several years now I have been concerned about how we are getting further and further away from personal contact. When what you do centers [...]