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About Peter Beaumont

I am the customer relationship mentor, who helps those responsible for their company’s most important customers, to build and maintain their customer relationships and keep them happy, so that they can protect & grow their business.

WHAT LEADERS SHOULD LEARN FROM SUCCESSFUL SPORTS COACHES

I was watching a soccer game last week and one of the coaches was yelling instructions, criticizing individual players and berating the overall team performance.There was little encouragement to motive the team and they were already down 0-1, and after another 20 minutes the deficit had increased to 0-3.The half time ‘pep talk’ was about [...]

THE 5 FUNDAMENTALS FOR SUCCESSFUL PARTNER MARKETING

I was talking to a friend of mine last week who had recently joined the partner marketing group in his company. He was excited about the move and he was telling me about some of the partners they were looking at. Copyright: ximagination / 123RF Stock Photo I asked him some questions, as we consultants [...]

3 THINGS TO HELP YOU MEASURE THE SUCCESS OF A MEETING

Meetings are events in which I have spent numerous hours sitting in and many more hours discussing and blogging about as I believe they are one of the primary areas where we can save so much time and be so much more productive. As James T. Kirk once said, "A meeting is an event where [...]

A SMART WAY TO LOOK AT BUDGET CUTS

Why is it that when budgets have to be cut the future of the company’s people and relationships is not considered? Short-term actions are taken to save money now, which can have huge adverse effects on the future growth, structure and potential of the business. Let’s take a look at a smart way to look [...]

7 WAYS TO MAKE TRAVEL STRESS FREE

Travel is not much fun today. Security measures since 9/11 have increased the stress and the inconvenience of travel, so when I used to travel a lot I looked at ways of minimizing both. For many years, I traveled three to four days a week and had some trips for one or two weeks including [...]