TOO MANY METRICS MAKE YOU LOSE FOCUS
CRM systems can spit out data quicker then we can download the latest app. Our CRM enables us to look at the latest sales data in more ways than augmented reality or 3D technology. [...]
WHY TENACITY CAN BE MORE IMPORTANT THAN TALENT
When I played soccer as a kid I played a lot. I practiced and practiced as everyone else was better! We’d be out in the evenings until after dark, when you could hardly see the ball, [...]
5 THINGS WE SHOULD KNOW
Building strategic relationships take time and involve building trust and respect. Building trust and respect means being consistent and doing the obvious things well. I was talking with a consultant friend of mine recently [...]
TO GROW WE NEED TO CHANGE
Doing the same thing and expecting different results The famous Albert Einstein quote came to mind recently as I was reflecting on a round of golf. I was 6 over par and heading for my [...]
HOW DO YOU KNOW IF YOUR BUSINESS IS AT RISK?
One the best indicators is the state of your top clients. Ask yourself these five questions. 1. Are my top clients growing and am I keeping pace with their growth? If your clients are growing and you [...]
HOW DO YOU KNOW KNOW YOU HAVE A STRATEGIC PARTNERSHIP? – Final Part
What is a strategic partnership? So many times we hear the term “strategic” and “partnership” used, abundantly and wrongly. But if you put them together, what does it mean? How do you form one and [...]
HOW DO YOU KNOW KNOW YOU HAVE A STRATEGIC PARTNERSHIP – Part 3
What is a strategic partnership? So many times we hear the term “strategic” and “partnership” used, abundantly and wrongly. But if you put them together, what does it mean? How do you form one and [...]
HOW DO YOU KNOW KNOW YOU HAVE A STRATEGIC PARTNERSHIP?
What is a strategic partnership? So many times we hear the term “strategic” and “partnership” used, abundantly and wrongly. But if you put them together, what does it mean? How do you form one, can [...]
HOW DO YOU KNOW IF YOU ARE CREDIBLE?
Are you credible? What sort of question is that? Of course I am. I have to be. And even if I’m not, why is this so important? What do we mean by being credible? One dictionary [...]
Recent Posts
HOW TO CORRECT POOR LEADERSHIP TRAITS
The workplace has changed. Or has it? Most of our leaders are in the baby boomer era or learned from baby boomers and were brought up with very disciplined and neo-Victorian standards of leadership. These [...]
THE 7 SIGNS YOU HAVE POOR LEADERSHIP
Much is talked and written about leadership and management being so different and how leadership can be the difference between successful companies and those that fail. I scan numerous articles every week about what makes [...]
DO YOU REALLY THINK YOUR CRM BUILDS RELATIONSHIPS?
We all know that CRM stands for Customer Relationship Management. But is that what CRM really does? Can it really manage our customer relationships? Of course not. Most peoples views about CRM seem to [...]