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DO YOU REALLY THINK YOUR CRM BUILDS RELATIONSHIPS?

We all know that CRM stands for Customer Relationship Management. But is that what CRM really does? Can it really manage our customer relationships?
 
Of course not. Most peoples views about CRM seem to fall into […]

STAY ON TOP OF LIFE WITH THESE TOOLS

Over the last few months, during networking meetings, I have noticed an increasing number of instances where people ask me about how I organize myself. Now this can be taken 2 ways. Either they are […]

WHY ACCOUNTABILITY CAN’T BE FORCED

How many of us have worked for a company that had no accountability….they really didn’t know what it meant but tried to impose it?

They believed everyone had responsibility…which they didn’t, and that was enough. The […]

WHAT SIGNS SHOW YOU ARE IN A TOXIC CULTURE?

 
Toxic a pretty bold word. It has tremendous implications and is bandied about frequently, so let’s make sure we are on the same page as to what it really means.

 

If we go to the dictionary […]

TOO MANY METRICS MAKE YOU LOSE FOCUS

 

CRM systems can spit out data quicker then we can download the latest app. 
Our CRM enables us to look at the latest sales data in more ways than augmented reality or 3D technology. But like […]

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