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THE 5 THINGS CRM FAILS TO DO
CRM. Customer Relationship Management. It allows us to store customer and prospect contact information, accounts, leads, and sales opportunities in one central location. The technology has exploded and for an industry that really is less [...]
HERE IS THE LEADERS HOLIDAY GIFT
Several weeks ago I posted an article that got a ton of attention. The title was The 7 Signs of Poor Leadership. Since posting it has over 90,000 views. It must have struck a cord as I [...]
HOW TO KNOW YOU ARE NOT SELF AWARE
Man looking at reflection in window Several weeks ago I posted an article that got a ton of attention. The title was The 7 Signs of Poor Leadership. Since posting it has nearly 90,000 views. [...]
HOW TO CORRECT POOR LEADERSHIP TRAITS
The workplace has changed. Or has it? Most of our leaders are in the baby boomer era or learned from baby boomers and were brought up with very disciplined and neo-Victorian standards of leadership. These [...]
THE 7 SIGNS YOU HAVE POOR LEADERSHIP
Much is talked and written about leadership and management being so different and how leadership can be the difference between successful companies and those that fail. I scan numerous articles every week about what makes [...]
Recent Posts
HOW TO CORRECT POOR LEADERSHIP TRAITS
The workplace has changed. Or has it? Most of our leaders are in the baby boomer era or learned from baby boomers and were brought up with very disciplined and neo-Victorian standards of leadership. These [...]
THE 7 SIGNS YOU HAVE POOR LEADERSHIP
Much is talked and written about leadership and management being so different and how leadership can be the difference between successful companies and those that fail. I scan numerous articles every week about what makes [...]
DO YOU REALLY THINK YOUR CRM BUILDS RELATIONSHIPS?
We all know that CRM stands for Customer Relationship Management. But is that what CRM really does? Can it really manage our customer relationships? Of course not. Most peoples views about CRM seem to [...]