Relationship Engagement

The art and science of strategically building and maintaining your key business contacts.

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Author of The Relationship Roadmap

“If we put this into practice, it could take our organization to the next level.”

Fortune 100 Executive

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HOW TO CORRECT POOR LEADERSHIP TRAITS

The workplace has changed. Or has it? Most of our leaders are in the baby boomer era or learned from baby boomers and were brought up with very disciplined and neo-Victorian standards of leadership. These [...]

December 1st, 2017|Categories: Communication, Leadership, Management|0 Comments

THE 7 SIGNS YOU HAVE POOR LEADERSHIP

Much is talked and written about leadership and management being so different and how leadership can be the difference between successful companies and those that fail. I scan numerous articles every week about what makes [...]

October 18th, 2017|Categories: Account Management, Leadership, Management|0 Comments

DO YOU REALLY THINK YOUR CRM BUILDS RELATIONSHIPS?

We all know that CRM stands for Customer Relationship Management. But is that what CRM really does? Can it really manage our customer relationships? Of course not. Most peoples views about CRM seem to [...]