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About Peter Beaumont

I am the customer relationship mentor, who helps those responsible for their company’s most important customers, to build and maintain their customer relationships and keep them happy, so that they can protect & grow their business.

HERE IS THE LEADERS HOLIDAY GIFT

Several weeks ago I posted an article that got a ton of attention. The title was . Since posting it has over 90,000 views. It must have struck a cord as I also had 2,700 Likes, over 1,050 re-shares and over 250 comments in which many people said they both saw these traits in their Managers and [...]

HOW TO KNOW YOU ARE NOT SELF AWARE

Man looking at reflection in window Several weeks ago I posted an article that got a ton of attention. The title was . Since posting it has nearly 90,000 views. It must have struck a cord as I also had over 1,000 shares and over 200 comments in which many people said they both saw [...]

HOW TO CORRECT POOR LEADERSHIP TRAITS

The workplace has changed. Or has it? Most of our leaders are in the baby boomer era or learned from baby boomers and were brought up with very disciplined and neo-Victorian standards of leadership.  These were based on fear and getting respect just because you were a leader (as opposed to earning it), handing out [...]

STAY ON TOP OF LIFE WITH THESE TOOLS

Over the last few months, during networking meetings, I have noticed an increasing number of instances where people ask me about how I organize myself. Now this can be taken 2 ways. Either they are so impressed at how I prepare and organize myself or alternatively they are appalled at my disorganization.  Whichever it is, [...]

WHY ACCOUNTABILITY CAN’T BE FORCED

How many of us have worked for a company that had no accountability….they really didn’t know what it meant but tried to impose it? They believed everyone had responsibility…which they didn’t, and that was enough. The two are often confused. So let’s first define the difference. The main difference is that responsibility can be shared [...]

WHAT SIGNS SHOW YOU ARE IN A TOXIC CULTURE?

  Toxic a pretty bold word. It has tremendous implications and is bandied about frequently, so let’s make sure we are on the same page as to what it really means.   If we go to the dictionary for a definition, the following words appear; poisonous, virulent, noxious, deadly, dangerous, harmful. That’s what a toxic office environment feels like.    [...]